Customer facing projects are about more than resources, tasks, and Gantt charts. It is about connecting with your customer and setting the right expectations to ensure success.
However, many service organisations rely on disparate business applications and solutions, and lack an end-to-end solution to manage projects. This can lead to soiled data, inefficient processes, missed deadlines, and poor budgeting.
With Project Service Automation for Dynamics 365 solutions from d365.Group, you can create a service story that spans the project lifecycle, maximises your employees’ efficiency, and exceeds customer expectations.
Develop a profitable relationship and build customer trust by consistently setting and meeting expectations using intelligent tools. Deliver accurate estimates to jump start your relationships. Become a trusted adviser by using collaborative planning tools and repeatable service models for on-time, on-budget projects.
Teams are able to work more efficiently with automation technology and a complete insight into their customer relationships. Raise retention rates by matching employees and jobs. Provide collaboration tools to up your team’s productivity as well as offer training through self-service tools and portals.
Our innovative solution will provide the insights you need to prepare for change, stay competitive, and grow profitably. Set clear, company-wide business development priorities. Stay agile using real-time metrics to manage multiple deliverables. Make decisions quickly using Power BI and Excel reports.